Commercial Lines Property and Casualty Account Manager

Alera GroupMilford, MA
1d$55,000 - $80,000Hybrid

About The Position

Alera Group is looking for a Commercial/Personal Lines Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Requirements

  • 3+ years of Personal Lines and Commercial Lines account management experience and a valid Massachusetts Property & Casualty license (preferred)
  • Strong knowledge of insurance products and coverages, with excellent communication and problem-solving skills
  • Proficient in Applied Epic; able to work independently while collaborating effectively within a team

Responsibilities

  • Deliver exceptional service and support for commercial and personal lines insurance clients, ensuring timely and accurate resolution of their needs and concerns.
  • Advise clients on coverage options, policy changes, and risk management; provide clear recommendations and manage premium collections.
  • Manage and maintain client accounts using Applied Epic, including documentation, policy updates, and proactive follow-up communication.
  • Identify opportunities to round out accounts and cross-sell additional coverage to maximize value and earn commissions.
  • Respond promptly to client and carrier requests, maintaining compliance and minimizing E&O risk.

Benefits

  • Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
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