Commercial Lines Assistant Account Manager

The Jonus GroupMetuchen, NJ
2d$70,000 - $75,000Onsite

About The Position

Seeking a dedicated and experienced Commercial Lines Insurance Customer Service Representative (CSR) to join a team at an independent insurance agency. This is a full-time, in-office position where you will play a vital role in supporting the daily operations of servicing commercial clients. Working closely with a senior lead account manager and producer, you will ensure the highest level of service and satisfaction for clients.

Requirements

  • Active Property & Casualty (P&C) License
  • Minimum of 5 years of experience in a similar role at a retail P&C insurance agency.
  • Proficiency in using AMS360 or similar agency management software.
  • Strong attention to detail and ability to follow directions.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team-oriented, business-driven environment.

Responsibilities

  • Assist in servicing commercial insurance accounts, including adding vehicles, locations, endorsements, and handling light certificate work.
  • Review and check policies for accuracy and completeness.
  • Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
  • Collaborate with the lead account manager and producer to ensure seamless operations.
  • Maintain accurate records and documentation in the agency management system (AMS360).

Benefits

  • Competitive benefits package
  • 401(k)
  • paid time off
  • professional development opportunities
  • End-of-Year Bonus Potential
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