Commercial Lines Account Technician

HUB International•McAllen, TX

About The Position

About HUB: HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 19,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity. Summary of Responsibilities: The Account Technician will be responsible for assisting Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies and procedures of the Company.

Requirements

1-2 years insurance brokerage or property casualty insurance underwriting assistant or underwriting experience preferred
High School Diploma. Associates degree preferred
Exceptional customer service skills
Strong reading comprehension and analysis skills
Strong data entry skills
Strong written and oral communication skills
Strong organization and follow up skills
Ability to exercise independent judgment
Ability to effectively work in a team environment
Ability to work well under pressure and to quickly adapt to new situations
Proficient in Word, Excel, internet utilization

Nice To Haves

Agency Management System experience preferred but not required

Responsibilities

Coordinate the handling and servicing of assigned accounts with the Account Manager/Producers.
Check policies and endorsements for completeness and accuracy.
Prepare policies for delivery to clients.
Review and process change requests in the agency management system.
Enter data as required by insurance company automation systems.
Provide support to the Account Manager/Producer on pre-renewal processes.
Handle correspondence and the clerical processing of accounts including applications, transactional file maintenance and agency management system computer input of each account.
Prepare invoices, transmittals, ID cards, certificates of insurance, evidences as insurance binders and cancellation forms as required.
Order loss runs as required.
Maintain an accurate suspense system on all items that require a response.
Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.
Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.
Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
Other responsibilities as assigned by Manager.