Commercial Lines Account Manager

Brown & Brown Insurance • Portland, OR

14d

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Portland, OR! The Commercial Lines Account Manager is responsible for the day-to-day servicing of assigned accounts. The Account Manager will work with one or more producers in our commercial lines department. Day to day servicing would include managing renewal timelines, answering routine coverage questions, ordering, and processing endorsements, policy checking, audit checking and processing, invoicing, issuing certificates of insurance and other duties as assigned. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.

Requirements

• High School Diploma
• Minimum 3 years’ experience as a Commercial Lines Account Manager
• Proficient with MS Office Suite
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality.

Nice To Haves

• Bachelor’s degree in a business or financial related discipline (preferred)
• AMS360 and ImageRight software experience (preferred)
• Professional insurance designation i.e.: CPCU, CIC, etc.

Responsibilities

• Responding to phone and email requests from clients, insurance companies, internal staff
• Validate coverage and rating for policies, endorsements, audits & cancellations.
• Ability to communicate effectively and build relationships with Carriers and Brokers.
• Ability to communicate effectively with sales and marketing teams.
• Invoicing of policies, endorsements, audits, and cancellations as required.
• Entering all required data into the agency management system to maintain current file data on all accounts.
• Attaching all documents to the agency management system via the ImageRight document management software
• Process daily tasks, including faxes and emails, for assigned clients.
• Keep up to date follow up system for correspondence/requests.
• Maintaining up-to-date renewal expiration reports
• Pursues a course of personal, professional development.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED