Commercial Lines Account Manager

The Jonus Group•Media, PA

12d•$90,000 - $120,000•Hybrid

About The Position

Commercial Lines Account Manager Job Summary Seeking a highly motivated and experienced Commercial Lines Account Manager to join a team. This role is integral to the mission of providing exceptional insurance brokerage and risk management consulting services. The ideal candidate will bring a strong background in commercial insurance, a commitment to excellence, and a passion for delivering outstanding customer service. This is a hybrid position, requiring three days per week in the office. Compensation Package Salary Range : $90,000 - $120,000 annually, commensurate with experience. Competitive benefits package, paid time off, professional development opportunities, etc.

Requirements

Active Property & Casualty insurance license.
A minimum of 5 years of experience in commercial insurance, with a solid understanding of various coverage types, policy structures, and industry-specific requirements.
Bachelor's Degree in Business or a related field.
Proficiency in Microsoft Office Suite.
Excellent interpersonal and communication skills, both oral and written.
A passion for teamwork and contributing to the company's success.
Ability to establish and maintain effective working relationships with peers and clients.

Nice To Haves

Knowledge of AMS360 Agency Management System is a plus.

Responsibilities

Maintain accurate records within the agency management system and electronic files.
Provide exceptional customer service to build and maintain positive client relationships.
Communicate professionally and effectively with clients and insurance carrier representatives.
Prepare and maintain client-facing presentation documents.
Participate in and/or lead in-person and virtual client and carrier meetings.
Review all renewal and new business policies for accuracy and request corrections as needed.
Handle billing, premium financing, and non-payment processing and follow-up.
Process policy change requests and audits, ensuring timely endorsement follow-up and billing.
Oversee the issuance of new and renewal Certificates of Insurance and Automobile ID Cards.
Utilize insurance carrier online systems efficiently.
Market new and renewal business, including market selection, online rating, submissions, and coverage analysis.
Assist clients with claims-related inquiries and direct them to the appropriate carrier for submitting claims.
Delegate tasks to Account Analyst staff members and oversee the accuracy of their work.
Assist in the development and training of Account Analyst staff.