Commercial Lines Account Manager
About The Position
Alera Group is looking for a Commercial Lines Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Requirements
- 3+ years of Commercial P&C experience preferred; active P&C license (or ability to obtain quickly); strong knowledge of core commercial lines (GL, Property, Auto, WC, Umbrella) with familiarity in Professional/Specialty lines a plus
- Proficiency with agency management systems (EPIC preferred), Microsoft Office Suite, and strong analytical, organizational, and detail-oriented capabilities
- Excellent written and verbal communication skills; ability to manage multiple deadlines independently; high integrity, a client-first mindset, and strong problem-solving skills
Responsibilities
- Serve as the primary contact for commercial clients, delivering responsive service on coverage, billing, policy changes, certificates, and claims while ensuring high satisfaction and supporting Producers in retention, onboarding, and cross-sell efforts
- Lead the full renewal cycle (data gathering, submissions, proposals, and negotiations), identify coverage enhancements, and manage all policy administration tasks—including endorsements, certificates, cancellations, and AMS documentation—in alignment with agency standards
- Maintain strong relationships with carriers/wholesalers, secure competitive terms, support clients through the claims process, and ensure adherence to underwriting guidelines, compliance requirements, and internal quality-control procedures
Benefits
- Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
