Commercial Lines Account Manager

Gallagher•Sutter Creek, CA

10h•Remote

About The Position

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. At Gallagher, we’re more than an insurance brokerage. We’re a team of service-minded individuals shaping a future defined by excellence. Rooted in "The Gallagher Way," we’re committed to integrity, collaboration, and innovation. Join our Commercial Lines Department and help us deliver tailored insurance solutions and proactive risk management strategies to our California clients. Together, we’ll build trusted relationships and make a lasting impact. In this role, you’ll manage a portfolio of commercial accounts, ensuring clients receive exceptional service and solutions that meet their needs. You’ll work closely with Producers and Account Executives to renew policies, secure new business, and provide proactive risk management advice. By building strong relationships with clients and coordinating resources, you’ll help protect their businesses and support their growth. Your work will directly contribute to client satisfaction, retention, and the success of our team.

Requirements

A high school diploma/GED and 3+ years of client service experience, or a bachelor’s degree.
An active Property and Casualty license.
Proficiency in Microsoft Office tools.
The ability to explain complex issues in simple terms and engage in consultative discussions.
A knack for balancing multiple priorities and working independently.
Experience in insurance and managing client relationships

Responsibilities

Delivers high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts that vary in size and have relatively simple to moderately complex needs.
Contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
Successfully and profitably manages an assigned group of accounts.
Builds and solidifies relationships with existing clients by providing exceptional ongoing care.
In partnership with the Producer and Account Executive, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.
Secures existing business and drives the sale of additional services and lines of coverage.
Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.
Coordinates appropriate resources to address the client's risk management needs.
Performs adhoc duties as assigned.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program