Commercial Lines Account Manager

Provident Bank-posted about 8 hours ago

$60,000 - $100,000/Yr

Full-time • Mid Level

Onsite • Paramus, NJ

1,001-5,000 employees

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The Account Manager is responsible for the day-to-day management of small to mid-sized accounts that are routine/moderately complex. The account manager should be able to manage their assigned accounts and interact with management, the claims dept, the marketing dept, and the accounting departments as part of the servicing function.

Responsible for maintaining and managing a small to mid-size book of business in accordance with the Agency’s renewal timeline as efficiently as possible
Assists clients in making appropriate coverage changes and informs and educates clients about coverage, exclusions and exposures
Submit renewal applications, coverage specifications, loss runs, and loss summaries to the marketplace and negotiate directly with the markets
Maintain appropriate level of communication with clients
Be proactive and organized in the renewal process to exceed client expectations
Adhere to internal processes, timelines, and protocols
Complete and prepare certificates of insurance with the ability to review the insurance requirements within a contract and issue accordingly, generate proposals, issue Auto ID cards, input billing, policy changes, policy summaries, coverage reviews, and suspense follow up
Check policy coverages and endorsements for accuracy
Verify the accuracy of Direct Billed and Agency Billed items
Other duties as assigned

Must be well-organized, with excellent math, written and oral communication skills.
Service oriented, team player who has attention to detail.
Ability to thrive in a fast-paced, proactive environment.
Critical thinking and good judgment to quickly determine and prioritize key issues
Strong technical skills for data entry, Word, and Excel a plus
Must possess Active Property & Casualty Brokers License.
Minimum 2 years commensurate with job function.

Proficiency in AMS360 is a plus
College Degree preferred

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan.
In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance.
Company sponsored Tuition Disbursement and Loan Repayment programs are also available.
Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

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Commercial Lines Account Manager

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