Acrisure-posted 15 days ago
Full-time • Mid Level
Hybrid • Miami Lakes, FL
5,001-10,000 employees
Professional, Scientific, and Technical Services

Acrisure is seeking a Commercial Lines Account Manager to join our growing team in Florida. This role is responsible for aiding clients with service needs and making changes to existing accounts. The Account Manager supports the sales team in obtaining new clients and retaining existing ones, while meeting service and sales delivery standards. At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

  • Partner with Producers to develop marketing strategies for new and renewal business.
  • Gather underwriting information directly from clients.
  • Advise clients on coverage changes and additions.
  • Educate clients on policy coverages, changes, exclusions, and insurance needs.
  • Build rapport with Underwriters to negotiate and secure competitive quotes.
  • Navigate carrier websites for quoting and policy changes.
  • Prepare insurance summaries, schedules, quotes, and proposals.
  • Bind coverage and confirm accuracy of binders.
  • Respond to client inquiries regarding coverage, changes, billing, and claims.
  • Issue Certificates of Insurance and Auto ID Cards.
  • Manage cancellations and ensure timely resolution.
  • Invoice and pursue prompt payments per agency policy.
  • Maintain accurate electronic and client activity files.
  • Provide technical support to Producers and assist with strategic goals.
  • Perform other duties as assigned.
  • Active State of Florida Property & Casualty Insurance License: 2-20.
  • Exceptional verbal and written communication skills.
  • Solid proficiency in Microsoft Office Suite, especially Excel.
  • Ability to collaborate with diverse individuals - teammates and clients alike
  • Minimum 3-5 years of experience in a Commercial Lines Account Manager role within Florida.
  • High School Diploma or equivalent.
  • Familiarity with Construction and Condo clientele
  • EPIC experience (preferred)
  • Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
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