Commercial Lines Account Manager

The Jonus Group•Franklin, TN

3d•$60,000 - $80,000

About The Position

Seeking a dedicated and detail-oriented Commercial Lines Account Manager to join a growing team. In this role, you will act as the primary liaison between insurance companies, agents, and clients, ensuring seamless service delivery and exceptional client satisfaction. You will handle a variety of tasks, including policy management, renewals, endorsements, and marketing support. This is an excellent opportunity for a motivated individual to grow within a dynamic and supportive work environment.

Requirements

Minimum of 2 years of experience in an administrative, customer service, or insurance-related role preferred.
Property and Casualty insurance license preferred but not required (must be willing to obtain licensure).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM/insurance software (AMS360 experience is a plus).
Basic understanding of commercial insurance is a plus, though training will be provided.
High school diploma or equivalent required; additional education or certifications are advantageous.
Strong organizational, communication, and problem-solving skills.

Responsibilities

Build and maintain strong client relationships.
Process and record new insurance policies and claims.
Maintain accurate client files in the Agency Management System for all transactions.
Correspond with insureds and agents regarding account status and changes.
Prepare proposals and applications, ensuring timely follow-up.
Provide technical service and expertise during new business and renewal processes.
Assist with quoting, marketing, and gathering underwriting information.
Prepare renewal and new business proposals and presentations.
Bind coverage, issue certificates, and request endorsements.
Analyze policies for accuracy based on presented proposals.
Follow agency procedures and utilize integrated software systems.
Collaborate with Senior Account Executives on complex accounts.