About The Position

AssuredPartners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry. As part of Gallagher, you will be joining a team that delivers more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service. As experts in protecting what matters most to businesses and individuals, we’re looking to bring on our next Commercial Lines Account Coordinator to deliver exceptional risk management solutions to our growing client base in Reno, NV! Our Account Coordinator will work with and learn from experts in the insurance industry to build an exciting career while helping the world prepare for the unexpected.

Requirements

  • High School diploma/equivalent plus 1 year directly applicable experience.
  • Proficiency in Microsoft Office and basic math skills.
  • Exceptional organizational skills
  • Proficient in using technology as a tool to maximize productivity and quality.
  • Strong written and verbal communication skills.

Nice To Haves

  • Associate's degree, professional certification, or equivalent training and experience preferred.
  • Previous experience managing client relationships.

Responsibilities

  • Accountable for delivering high quality and efficient service to both internal and external clients by assisting with the overall workflow processes and providing routine client support.
  • Contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
  • Adhering to efficiency/productivity and process standards such as data and documents requirements, timelines, tool usage, etc.
  • Support clients in creating correspondence to carriers and clients, including transmission of final audits, policy binders, renewals, and other written communications, as well as provide administrative support when needed.
  • Help to manage accounts by entering client information into agency management system, auditing client data, processing change requests, preparing notices of cancellations & reinstatements, and various other administrative tasks.
  • Actively engage in learning by studying insurance industry trends and seeking out self-directed learning to increase insurance knowledge.
  • Maintain carrier updates and bulletins.
  • Other duties as assigned.

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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