Commercial Kitchen Equipment Senior Service Technician

Trimark International Limited • Lewisville, TX

89d

About The Position

Join the Team that Powers the Kitchens of America! If you’ve ever wondered who keeps restaurant kitchens, stadium concessions, and hospital cafeterias running smoothly - it’s us. TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. From coast to coast, we bring culinary dreams to life with expert design, top-quality equipment, and legendary customer support. Founded in 1896, TriMark combines small-business heart with big-company muscle - and our people are the secret sauce. We live by our I.C.A.R.E. values - Integrity, Customer Service, Accountability, Respect, and Excellence. Learn more at www.trimarkusa.com.

Requirements

• Associate Technician: Entry-level role for individuals with mechanical aptitude, a willingness to learn, or related technical education.
• Service Technician: 1-2 years of experience servicing or installing commercial kitchen or refrigeration equipment.
• Senior Service Technician: 3+ years of advanced, hands-on experience leading complex installations and mentoring others.
• Technical or trade school training preferred (especially refrigeration).
• Valid driver’s license and clean driving record required.
• Strong communication skills and ability to work independently.
• Ability to travel up to 25% for training in the first two weeks.
• Ability to pass a background check and drug screen post offer acceptance.

Responsibilities

• Diagnose, repair, and install a wide range of commercial kitchen equipment - from refrigeration to cooking and dishwashing systems.
• Handle on-call rotation and complex troubleshooting with confidence.
• Keep your company vehicle, tools, and parts organized, safe, and ready for action.
• Learn from experienced technicians or mentor junior team members depending on level.
• Share best practices and collaborate to strengthen team expertise.
• Lead and follow safety protocols - ensuring every install and repair meets manufacturer standards.
• Perform safety checks on tools, vehicles, and equipment regularly.
• Document work orders and service reports accurately using your company tablet.
• Partner with customers, manufacturers, and sales reps to ensure top-notch service.
• Bring creative thinking to challenging repair situations.
• Know when to call in reinforcements - and when to lead the solution yourself.

Benefits

• 401(k) Match & Bonus Opportunities
• Continuous Learning - Hands-on manufacturer training, tuition reimbursement for certifications, and CFSP prep programs - all covered.
• Medical, Dental, Vision, Pet & Legal Insurance
• Tuition Reimbursement
• Paid time off for Community Service
• Career Growth - We promote from within, offering clear paths from Associate Technician to Senior Technician and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed