Commercial Insurance Certificate Processor

Great American Insurance GroupTorrance, CA
1d$20 - $27Hybrid

About The Position

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. TCP insurance has been creating innovative insurance and risk management solutions for the business community for over 50 years. In 2010, we established our foothold in the entertainment industry by pioneering a comprehensive insurance solution for the entertainment/media industry. Photographers, cinematographers and producers alike were introduced to an insurance solution that delivered unprecedented value. Over the years, we have expanded our repertoire of Entertainment Insurance products to Rental Houses, Studio Rental Facilities, and other creative business types throughout the United States. www.tcpinsurance.com TCP is looking for a Commercial Insurance Certificate Processor to join their team in Torrance, CA. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Requirements

  • Education: High School Diploma (Associate degree preferred)
  • Experience: Generally, a minimum of 6 years of experience in insurance operations or customer service.
  • Completion of or continuing progress toward a professional designation preferred, such as Property/Casualty Insurance license.
  • Strong knowledge of local, state, and federal insurance-related policies.
  • Advanced analytical and organizational abilities with a focus on prioritization.
  • Advanced knowledge of insurance data processing systems.
  • Excellent interpersonal and communication skills.
  • May provide training, guidance and assistance to lower-level positions.

Responsibilities

  • Examines and processes new insurance policies, complex renewals, endorsements, and cancellations using various systems.
  • Enters or loads data into appropriate systems and researches and resolves data errors.
  • Generates and distributes policy documents, certificates of insurance, and other related materials.
  • Organizes, prepares, and updates reports.
  • Determines and adjusts billing status as needed.
  • Identifies opportunities to streamline procedures, enhance efficiency, and reduce costs.
  • Performs other duties as assigned.

Benefits

  • We offer competitive benefits packages for full-time and part-time employees.
  • Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
  • Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
  • Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.
  • Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
  • Learn more at http://www.gaig.com/careers.
  • Excludes seasonal employees and interns.
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