Commercial Installer IV

Service Experts•Garden City, ID

23h•Onsite

About The Position

The Commercial Installer IV uses practical knowledge to complete moderately complex projects and assignments within the Installation family. This role helps train or mentor less experienced employees and works under general direction. The position is responsible for the complete and satisfactory installation of commercial (5+ tons) HVAC equipment and accessories. The Installer IV oversees the work of Install Helpers to ensure proper execution, communicates with customers to address questions, resolve problems, and ensure complete satisfaction. Additionally, they promote products and services to customers and operate under the guidance of the Field Supervisor or General Manager.

Requirements

6+ years experience
High School Diploma/GED

Responsibilities

Works under minimal supervision to install HVAC equipment and accessories
Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications.
As needed, performs limited diagnostics
Designs, fabricates, and installs various ducts and duct fittings as required
Performs start-ups on air conditioning and heating systems and other components
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
Promotes products and services to the customer.
Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit
Responsible for delivery and removal of equipment needed to complete the installation work
Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for
Completes all paperwork in a neat, accurate, thorough, and timely manner.
Collects payment from customer
Represents the company professionally, honestly, and ethically in all business matters and concerns
Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed
Performs similar/other duties as needed or assigned
Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
Corrects substandard acts or conditions within area of control
Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn
Complies with the general rules as prescribed by company program(s) procedure(s)
Operates devices or equipment as prescribed by company program(s) or procedure(s)
Participates in any safety initiatives, teams, or committees
Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents
Does not perform any act that may endanger the safety or well-being of others
Does not engage in any pranks, contests, or rough boisterous behavior
Works in compliance with applicable legislative requirement