Commercial Insights Analyst

PharmaCord • Jeffersonville, IN

295d

About The Position

PharmaCord is a leading provider in specialty drug patient support services. We are committed to enhancing the patient experience on therapy by providing them with compassionate support throughout their journey to better health. We accomplish this through our world class technology and our talented team of benefit specialists, nurses, pharmacists, case managers, data scientists, pharmacy techs, program managers, and other incredibly talented team members. A typical day in the life of a Commercial Insights Analyst will include providing analytical support through the analysis and interpretation of data, managing multiple projects, building rapport with strategic clients, and developing reports for management review.

Requirements

• 4-year Bachelor's Degree in Business Administration, Finance or a related field is required
• SQL experience a plus
• Technically savvy with excellent troubleshooting and analytical skills
• Proficient in Microsoft Office applications, specifically Excel, PowerPoint, and Word
• Experience working in healthcare, whether it be medical billing, coding, administration, etc. is preferred
• Experience building and managing relationships, including interacting with all levels of management (both internally and client-facing)

Nice To Haves

• Exceptional client service skills
• Ability to execute and prioritize a large number of tasks in a fast-paced environment
• Strong sense of urgency
• Self-starter/critical thinker
• Self-accountable
• Professional, effective, and clear communication skills (written and oral)
• Strong conflict resolution skills
• Commitment to honesty and integrity
• Extreme multi-tasking skills
• Proficient computer skills
• Adaptability to change
• Personal initiative and commitment to team and organizational goals
• Ability to work effectively within a team
• A positive attitude!

Responsibilities

• Provides analytical support through the analysis and interpretation of data
• Provides analytical support for multiple projects simultaneously, establishes timelines, and coordinates with internal and external resources
• Builds positive, long lasting rapport with defined set of strategic clients
• Participate in strategic client conference calls related to open case reports, training needs, complex account customizations and/or escalated issues
• Develops, prepares and analyzes reports for management review, and presents to various levels of management
• Provides industry or company knowledge and expertise as appropriate
• Identifies opportunities for improvement as it relates to exceeding key performance indicators and program enhancements, consulting with the PharmaCord leadership team as needed
• Works cross-functionally to achieve long term solutions to strategic client and issues or requests
• Sometimes travels onsite to visit assigned strategic clients and partners

Benefits

• Company paid Short-term Disability (STD)
• Increased competitive 401(k) company match up to 4%
• Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees
• Wellness discounts of up to $260 per year for participation in wellness program
• Annual HSA employer contribution
• Company paid and voluntary Life Insurance options
• Voluntary Life, AD&D and Long-Term Disability Insurances
• Paid Parental Leave of Absence
• Wellness and Employee Assistance Programs
• PTO benefits, flex days and paid holidays
• Employee Referral Program
• Ambassador Program
• Tuition reimbursement program up to $5,000 per year
• Competitive starting pay rates
• Toll reimbursement program (valued at $678.60 per year)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees