Commercial HVAC Service Technician

Reliable Heating & Air•Fayetteville, GA

About The Position

By joining Reliable as a Commercial HVAC Service Technician, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliable, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us! The Commercial HVAC Service Technician is responsible for servicing products, diagnosing problems, performing repairs, installation of new systems according to blueprints and wiring plans, and performing preventative maintenance support per customer/office requests or scheduled contract terms of our commercial customers.

Requirements

High school diploma or equivalent required
EPA Certification required.
Three (3) years of proven experience as a Commercial HVAC Service Technician
Strong technical and problem-solving skills with the ability to troubleshoot and repair complex HVAC systems.
Ability and desire to be cross trained in additional equipment for year-round work
3+ years’ experience with commercial application RTU’s, ERU’s, WSHP’s, VRF’s, PIU, VAV
Experience with one or more of the following: Trane, Carrier, York, Daikin, LG and Samsung mini splits.
Willingness to work flexible hours and be on call for emergency repairs.
Excellent communication and customer service skills
Valid Driver's license with the ability to maintain a clean driving record.
Proficiency with MS Office products and advanced Phone Apps
Must be able to speak, read and write in English.

Nice To Haves

Chiller, boiler, and cooling tower experience a plus
NATE certification and experience with Service Titan, a plus.

Responsibilities

Provide repair and preventative maintenance troubleshooting skills for Commercial HVAC systems, such as cleaning filters, coils, and ducts, lubricating parts, and checking system performance to ensure optimal operation.
Install new HVAC systems, including heating units, air conditioning units, ductwork, and thermostats in commercial buildings.
Work closely with the Sales Department and Commercial Director to ensure timely, profitable, and completion of installations and service work.
Diagnose and repair diverse service issues, remove defective parts, replace parts and calibrate systems per manufacturers’ recommendations.
Customer service focused with ability to communicate with clients, so they understand their HVAC needs, provide solutions, and ensure customer satisfaction.
Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
Understand Company pricing and generate appropriate customer invoices at job site.
Inform customers of potential opportunities for additional business (newer system, service contracts, and additional services).
Maintain adherence to OSHA, EPA, customer and company safety regulations and rules.
Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
Maintain good working order of Company vehicle. Includes: refueling and servicing as necessary, reporting mechanical issues, washing, and cleaning the company vehicle on a regular basis
Other duties as assigned.