Commercial HVAC Service Tech

Service Experts Heating And Air Conditioning • Valley View, OH

87d

About The Position

Join the Engineering Excellence Team, where we prioritize doing what is right for our customers and employees. We offer extensive training, support, and opportunities for unlimited professional growth. As a member of our team, you will have the chance to become an expert in your field.

Requirements

• High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required.
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
• EPA and safety certifications required.
• Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories.
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment.
• Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on HVAC equipment.
• Proficient at properly starting up and balancing airflow and aligning belts and pulleys on all systems with little to no supervision.
• Proficient at installing basic duct fittings.
• Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
• Effective communication skills to communicate with customers and resolve issues, complaints, or concerns.
• Effective and efficient time-management and organizational skills.
• Valid driver's license with acceptable driving record.
• Available to work flexible hours and on-call shifts as needed.

Responsibilities

• Analyze, diagnose, and resolve customer problems in a courteous, professional, timely, and accurate manner.
• Diagnose and perform services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner.
• Inspect equipment and perform diagnostics to identify potential problems to prevent premature and unexpected breakdowns or callbacks.
• Complete routine maintenance and equipment cleaning as needed or required.
• Deliver and remove parts and equipment needed to complete service work.
• Record all required information on customer calls using a hand-held device.
• Complete all forms and paperwork in a neat, timely, complete, and accurate manner.
• Collect payment from customers.
• Communicate with dispatch to ensure accurate status reports of activities and availability.
• Deliver excellent customer service and sustain high levels of customer satisfaction.
• Promote products and services to customers.
• Call Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visits.

Benefits

• Competitive Pay: Our Top Technicians earn up to $130,000.
• Generous PTO: 19 paid days off within your first year of employment, 24 paid days off after your 2nd year.
• No layoffs during 'Slow Season'.
• Ample advancement and career-growth opportunities across the U.S.
• Company-sponsored Medical, Dental, and Vision Insurance programs.
• Company-provided smart phone, tablet, uniform plan, and tool replacement program.
• Internal Training Academy.
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions.
• Company-paid employee Life Insurance with options for you and your family.
• Short-term and Long-term disability insurance options.
• Supplemental benefit programs such as legal advice, pet insurance, and health advocacy programs.

What This Job Offers

• Career Level: Entry Level
• Industry: Specialty Trade Contractors
• Education Level: High school or GED