Commercial HVAC Service Supervisor - Charlotte, NC
About The Position
The Commercial HVAC Service Supervisor will provide technical support and leadership on job sites to ensure a skilled and qualified workforce meets customer commitments professionally, with high quality, and on time. Troubleshoot, repair, maintain, and install HVAC and related equipment as assigned, ensuring timely and high-quality service. Understand client needs and offer the best solutions. Consistently work towards building strong relationships with clients, co-workers, and vendors. As a member of the Dynamiq Leadership Team, conduct oneself with the utmost professionalism, aligning with Dynamiq's Vision, Mission, and Core Values.
Requirements
- An associate’s degree in HVAC or a related field, or equivalent industry experience.
- Strong technical knowledge of HVAC systems.
- Excellent leadership skills.
- Commitment to maintaining values that align with TCS Values.
- A solid understanding of industry codes and standards.
- Thorough knowledge of OSHA standards and safety regulations.
- Strong written and verbal communication skills.
- Ability to effectively communicate and interact with peers, management, clients, vendors, and the general public.
- Capability to foster a team environment.
- Ability to use independent judgment and discretion in managing others and workload, including handling emergency situations, determining procedures, setting priorities, maintaining standards, and resolving problems.
- Proficiency in comprehending, interpreting, and applying regulations, procedures, and related information.
- Skill in assembling information and creating written reports and documents in a concise, clear, and effective manner.
- Proficiency in utilizing various word processing, recordkeeping, and other relevant software programs.
- Must possess a valid driver's license.
Responsibilities
- Maintain a 20/80 split of duties in a typical week, with 20% of time spent in a supervisory capacity and 80% in hands-on field work.
- Assist the Service Manager with supervisory responsibilities, including: Conducting Start Up Meetings and Inspections for new contracts.
- Performing Preventative Maintenance Quality Checks to ensure consistency.
- Conducting PARs with technical staff.
- Assisting in Annual Reviews and Development Planning.
- Helping with Vehicle Inspections and Inventorying.
- Carrying out CARE as required.
- Encouraging safe work practices and conducting job site safety audits.
- Participating in weekly Staff Meetings to provide updates on work progress.
- Maintaining strong relationships within the industry and geographic region.
- Assisting in recruiting technical staff.
- Coaching staff to follow company processes.
- Facilitating adherence to customer requirements for new contracts (e.g., permits, safety requirements).
- Conducting on-the-job and other training for technical staff.
- Providing technical support as required.
- Conduct duties of a technician, including: Performing preventative maintenance and troubleshooting/repairing HVAC equipment in a timely and quality manner.
- Organizing work details and completing accurate work tickets for billing purposes.
- Submitting additional accurate and complete paperwork, such as Start-up Sheets, New Equipment Change out Sheets, Vehicle Maintenance Logs, and Refrigerant Tracking Logs.
- Promoting new business by reporting leads.
- Building rapport and positive working relationships with clients, vendors, and other outside contacts.
- Performing other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
