Commercial HVAC Service Agreement Sales Specialist- Chicago

Carrier•Willowbrook, IL

About The Position

About Carrier: Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. As the Commercial HVAC Service Agreement Sales Specialist, you will be responsible for the growth of the reoccurring revenue account base. This account base is also known as service agreement customers. This role is a great fit for you to excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.

Requirements

High School Diploma / GED
2+ years sales or business development experience in technical industry/service or Bachelor’s degree and 1+ years of HVAC systems experience
Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms
Must hold a valid driver’s license as daily area travel is required

Nice To Haves

Bachelor’s degree
Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
HVAC industry knowledge
Strong communication skills (written and oral)
Strong team building and relationship building ability and desire

Responsibilities

Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.
Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements.
Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.
Develop proposals to address customer’s needs to close sales.
Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.
Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities.
Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues.

Benefits

Employees are eligible for benefits, including:
Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate
The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
This position may be entitled to short-term cash incentives, subject to plan requirements.
Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.