Commercial Furniture Project Manager

Henricksen • Chicago, IL

85d

About The Position

This role will be in either our Chicago or Oak Brook, IL office. The Project Manager role manages contract furniture projects from inception to completion inclusive of planning, coordination, implementation, and project closeout. They maintain a smooth workflow in line with project requirements and schedule, with an emphasis on cost-effectiveness, problem-solving, and customer service to drive quality outcomes. They also coordinates external and internal teams to facilitate exceptional experiences for our clients and teams and optimize profitability for the business.

Requirements

• Ability to travel and work onsite at customers and other locations.
• Able to analyze and problem solve, even with significant ambiguity.
• Understands urgency and can execute tasks efficiently and calmly.
• Proficient and effective communicator (written and verbal) across various audiences and situations.
• Excellent interpersonal, organization, and time management skills.
• Strong team and customer service orientation.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, and SharePoint), Microsoft Project, and PlanGrid.

Nice To Haves

• Bachelor’s Degree from a four-year college or university or three years applicable professional experience in the contract furniture industry.
• Direct experience with all aspects of contract furniture management - account management, project management, order preparation and management, installation, relocation, storage management, and contract furniture administration.
• Knowledge of interior construction, interior design, moves and relocations, truck, furniture manufacturing and shipping, building management, and current workplace issues.
• Knowledge of furniture product utilization, including architectural integration.
• Able to read blueprints, conduct field verifications, site measurements, and furniture/site surveys.
• Proficient in product and technical knowledge, including applicable building codes, correct product applications, custom applications and pricing, price estimating and solicitation, and electricity and cabling requirements.
• Proficient in project estimation and budget management skills.
• Previous people, project, and customer management experience.
• General business acumen with a strategic, agile, and consultative mindset.

Responsibilities

• Act as the main point of contact for the customer and other applicable parties during the project process.
• Establish clear and reasonable project expectations and deliverables for our clients and other project parties.
• Develop plans, schedules, logistics, and deliveries that align with the project parameters and client goals.
• Foster quality interactions and coordination of work with all third parties (A&D firms, facility or building managers, contractors, movers, etc.) and project team.
• Provide updates and communication throughout project ensuring all critical information or dates are known by all project parties.
• Align furniture installation with the contractor’s schedule.
• Review plans, drawings, and specifications for accuracy and application.
• Schedule and facilitate the product delivery and installation, verifying installation progress and completion.
• Identify, manage, and finalize punch list with Account Executive and client.
• Serve as escalation point to resolve and mitigate issues as required.
• Maintain and track any project revisions or modifications and ensure applicable parties are made aware.
• Manage any changes of scope costs in real time and provide timely and accurate information of any changes.
• Complete project closeout and document.

Benefits

• Competitive wages based on skills and experience.
• Comprehensive benefits packages.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees