Commercial Furniture Project Coordinator

Henricksen • Chicago, IL

8d

About The Position

This position has the option to be working out of our Chicago, IL office or our Itasca, IL (soon to be Oak Brook, IL) office. The Project Coordinator role serves as the main support to Account Executives and project team throughout the sales process. They will execute order management requirements for project as key collaborator across internal Customer Support team, vendors, and clients. While also acting as the central hub that drives overall quality of project delivery, engagement, outcomes, and services.

Requirements

• Proficient in Microsoft Office365 applications (including MS Word, Excel, and PowerPoint)
• Detail and task-oriented with proven organizational and problem-solving skills
• Work independently and collaboratively in a fast-paced, deadline-driven, and team environment
• Possess excellent customer service and interpersonal skills and orientation
• Strong verbal and written communication skills across medium
• Passion and willingness for continuous learning, professional development, and client service
• 1 - 3 years of industry-related experience

Nice To Haves

• Knowledge working in IBM Quantum, CAP Quoting, and AS400 software programs are a plus
• Previous experience working in the contract furniture, design, or construction industries
• Exposure/Experience with bidding and quoting preferred
• Bachelor's or Associates degree in business, sales, design, real estate, construction or related field

Responsibilities

• Project Relationship Management. Engage and execute work in alignment with project roles and accountabilities, acting as liaison between Account Executive and cross-functional teams, including suppliers, installers, partners, and end users.
• Order Entry and Management. Execute end to end process inclusive of quote preparation, order placement and management, order placement and monitoring, reconciliation, invoicing, and tracking.
• Logistics and Issue Resolution. Help resolve and manage a variety of issues required to accurately report and track deliveries, including tracking manufacturer lead times, delivery confirmations, etc.
• Customer Service. Set and adapt to project and client needs with professionalism, appropriate + timely communication, messaging and approach.

Benefits

• Henricksen offers competitive wages based on skills and experience as well as comprehensive benefits packages.
• Henricksen is an Equal Opportunity Employer.
• We are fully committed to cultivating a culture that is inclusive and integrates our Core Values in everything we do, every interaction we have, and every decision we make.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees