Commercial Field Engineer (Multiple Locations - The Bay Area, CA & Nashville TN )

Guitar Center Stores • Nashville, TN

35d • $90,000 - $144,000 • Onsite

About The Position

The Field Engineer is the technical expert on the Tech Ops team performing testing andmissioning of AV systems. They are responsible for ensuring a project is executed with excellence and meets all design requirements in the scope of work. This is done through working with the team in checking, documenting, configuring and programming audio video and network equipment throughout following the installation process. The Field Engineer is the technical liaison with the client for training at the end of each project.

Requirements

• 4+ years' experience in AV systemsmissioning, including configuring and troubleshooting.
• Experience with AV software platforms, including but not limited to QSYS, Biamp, Crestron, Teams, Zoom, Cisco, Poly, etc.
• Must be able to interpret and mark up construction and technical drawings
• Experience working with clients in a professional manner
• Must be able to effectively explain technical concepts to non-technical users
• Highly skilled in oral and writtenmunication - clear, direct, detailed.
• Independent work ethic highly motivated to getting a job done right
• MS Office - able to use Excel, Word, PowerPoint proficiently without training
• Must be able to speak, read, write, andprehend English.
• This position requires travel to local job sites within driving distance and air travel to out-of-state job sites. Candidates must have a valid driver's license and be able to fly as needed for project requirements.

Nice To Haves

• CTS-D or formal education in engineering or related field preferred

Responsibilities

• Commissioning Audio Video systems, inclusive of lighting, shades, and security as needed
• Ensure well executed system installation through detailed documentation, including but not limited to:
• Review and mark up of drawings
• IP and network documentation
• Systemmissioning documentation
• Daily reports
• Troubleshooting and effectivelymunicating issues to the team for resolution
• Interface & maintain ongoing dialogue for projects with internal project team and clients
• Identify and confirm all cabling and hardware is installed and functioning correctly
• Direct technical teams on installation challenges
• Project manager liaison for engineering inquires
• Assist and perform ongoing technical assessment and support for tech ops during integration, install, &missioning
• Other duties assigned as needed

Benefits

• For our employees who are musicians we offer the unique opportunity of gig leave—take time off to your music with the world and return to your job after your tour!
• Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K pluspany match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees