Commercial Electrical Service Technician

T&J Companies•Halfmoon, NY

25d•Onsite

About The Position

The Electrical Service Technician is responsible for onsite troubleshooting, diagnosing and repairing electrical issues at customer facilities. Our client base is 100% retail. Customers include Walmart, Target, Lowe’s, Aldi, Tractor Supply, Starbucks, Panera, etc. Hours and Travel: Standard hours are Monday-Friday | 7:00am-3:30pm Hours may vary depending on customer schedule, location, and urgency of work needed Rotating on call for weekends are mandatory. In most areas, that is 1 weekend every 5 weeks. We pay $50 just to keep your phone on and answer promptly. All emergency calls are at the applicable OT rate and paid from portal to portal. Due to the fact T&J does not have a local shop in most locals we work in, all locals have agreed to the below travel policy: The tech is responsible for UP TO 1 hour of travel time to their first job of the day, and UP TO 1 hour home from their last call of the day. This simulates the employee having to drive to their jobsite if on a construction job. For example, if the tech’s first call is 15 minutes from home, that 15-minute commute is made off the clock. If the first call is 1 hour 15 minutes from their home, after the first hour of driving time, the tech becomes on the clock. If a tech makes a stop at the supply house on their way to their first call, their time starts at that point in time

Requirements

Must have a clean driving record
Candidates must be willing to drive up to 2 hours (one way) for service calls
Excellent communication and troubleshooting skills as your supervisor will be remote, in our main office
Ability to work independently and with others
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
High School Diploma or equivalent is required
Must have a valid driver’s license and clean driving record
Candidates must be authorized to work in the United States
Candidates must pass a drug test and background check prior to starting work

Nice To Haves

Experience working in a similar role is preferred
Knowledge of the Facility Services industry is preferred

Responsibilities

Consist mainly of lighting services, replacing lamps, ballasts, drivers, troubleshooting lighting control systems, and emergency lighting.
There will also be general electrical troubleshooting as well as small new circuitry installations.
The technician will be given a van, company fuel card, credit card, phone and iPad.
All work orders are dispatched electronically vis the phone/iPad the afternoon before.
The tech is expected to quickly view those work orders, so they are aware of their next day’s schedule.
The service tech will report via phone to their manager here in Albany.
The service manager is always available to assist the tech with any all questions and concerns.
The vehicle is permitted for work use ONLY unless cleared by T&J Service Manager ahead of time.
All vehicles are GPS monitored not only for locating, but for monitoring safe driving habits.
The Service Tech is expected to take their vehicle home each night.