Commercial Door Technician

Vortex Industries.•San Jose, CA

1d•Onsite

About The Position

Vortex Doors, a commercial and industrial door repair company, is seeking Service Technicians to join their team. The company is open to applicants with or without prior door experience. As a Service Technician, you will be responsible for installing, repairing, and maintaining various types of doors and related hardware, ensuring they function efficiently and safely. The role requires attention to detail, problem-solving abilities, strong mechanical aptitude, and a commitment to quality workmanship to meet customer needs.

Requirements

High school diploma or equivalent.
Ability to use hand and power tools effectively.
Excellent problem-solving and troubleshooting skills.
Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
Good communication and customer service skills.
Attention to detail and a commitment to quality workmanship.
Knowledge of safety regulations and adherence to safety protocols.
Valid driver's license with a clean driving record.
Physical ability to lift up to 50 pounds.
Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
Additional ongoing training provided.

Nice To Haves

2+ years’ experience in the commercial door service industry.
Knowledge of various door types, brands, and hardware.

Responsibilities

Install and repair a variety of commercial doors using appropriate tools and equipment.
Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
Install and configure door hardware, such as locks, handles, closers, and access control systems.
Ensure that all installed doors meet safety and building code regulations and standards.
Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions to door-related problems.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Diagnose, identify, and resolve technical issues with doors efficiently.
Communicate with customers offering cost-effective solutions.
Perform quality checks on installations and repairs to ensure they meet company standards.

Benefits

Industry-Best Training (Commercial/Retail door opening, hardware, and storefront glazing training; Manual operated doors and dock equipment training for Industrial openings; Hollow metal door, frame, and hardware training).
Strong Safety Culture.
Positive Work Environment.
Recognitions and Rewards.
Comprehensive health benefits.
401K match.
8 company paid holidays.
PTO.
Company provided uniforms.
Annual boot allowance.