Experienced Commercial Door and Dock Technician

DuraServ • Sterling, VA

27d • Onsite

About The Position

A DuraServ Technician I installs, maintains, and repairs commercial door and dock equipment at customer locations. The role requires mechanical and electrical troubleshooting skills, a safety-first mindset, and a strong commitment to customer service. Technicians work both independently and collaboratively to complete scheduled service calls and installations. Quality workmanship, clear communication, and professional conduct are key to success in this position.

Requirements

• Knowledge of mechanical and electrical systems related to commercial door and dock equipment is essential for diagnosing and resolving technical issues.
• Skill in using hand tools, power tools, and welding equipment is required for the effective installation, maintenance, and repair of equipment.
• Ability to read and interpret blueprints, technical diagrams, and manuals is critical for accurate troubleshooting and equipment setup.
• Knowledge of OSHA safety standards and proper use of PPE ensures a safe working environment on all job sites.
• Skill in communicating effectively with customers and team members supports strong client relationships and team collaboration.
• Ability to work independently, manage time effectively, and adapt to shifting schedules is necessary to succeed in a dynamic field service environment.
• Graduated from the Apprentice level course work in the Advance Program, or a Level 1 assessment to be approved based on Advance program.
• High School Diploma or equivalent is preferred.

Nice To Haves

• Experience with the following is preferred: Welding, Mechanical Knowledge, Hydraulic knowledge, and Electrical.
• Previous Dock and Door Industry experience is preferred.

Responsibilities

• Install, service, and maintain commercial dock and door equipment in accordance with manufacturer guidelines and company standards.
• Perform mechanical and electrical troubleshooting on a wide range of dock and door equipment, including rolling and sectional doors.
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and other installation hardware as needed.
• Ensure a safe and clean job site by removing debris, securing tools, and maintaining awareness of environmental hazards.
• Read and interpret manuals, wiring diagrams, and technical documentation to assist with equipment diagnostics and repair.
• Document all service activities, including work performed, parts used, and recommendations for future maintenance or repair.
• Communicate clearly and professionally with customers, providing updates on job status and explaining any additional service needs.
• Assist team members with larger installations or service calls as needed and remain flexible to support changing priorities and schedules.
• Comply with all company safety policies, procedures, and industry regulations, including proper use of PPE and fall protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees