Commercial Digital Applications Analyst

Insightec•Bethesda, NC

66d

About The Position

Insightec is a growing medical technology company transforming patient lives through innovative incisionless surgery. Our culture is as unique as our people, a diverse global team, with different ideas, skills, interests, and cultural backgrounds driven by our core values – Our Patients, Integrity, Team, Quality and Innovation. Our dedication to making a real impact on the lives of millions of people and paving the path to a bright future for healthcare, is what bonds us as a Team. We work together in a dynamic collaborative environment to deliver successfully while believing and driving a life-work balance philosophy that encourages our employees to do things that are meaningful outside of work. Every role is significant, your voice is heard, and your ideas are encouraged. We challenge and empower our people to be great at what they do while providing a flexible work environment. Walking through our corridors, you will be inspired by stories of career journeys at Insightec. We take pride in growing internal talent and encourage our employees to achieve their professional ambitions. With employees in Israel - Haifa and K. Ono, Miami and Dallas, Shanghai, Tokyo and Europe, we offer in each region competitive perks and benefits. Do the most meaningful work of your career by joining us on our mission to transform tomorrows, today.

Requirements

B.Sc. At Information Systems (or similar)
Minimum of 3 years’ experience as Salesforce.com administrator/Implementation in a global company
Saleforce.com certified Admin
Strong understanding of the Sales-Cloud platform and Salesforce Community functionality and best practices
A demonstrated ability to understand and articulate complex business requirements; specifically Commercial related
Excellent project management skills
Strong analytical, problem-solving, and troubleshooting abilities.
High self-learning capabilities
Service oriented & team player
Excellent verbal and written communication skills
Good understanding of global-company business-processes

Nice To Haves

Apex knowledge – advantage
Experience with Service Cloud – advantage
Experience with BI tools (Power BI) – advantage

Responsibilities

Serve as Salesforce CRM administrator and related technologies, such Hubspot, Conga CPQ etc. Managing user setup, profiles, roles, permissions, workflows, and security settings
Work closely with the Commercial team to understand business requirements and translate them into technologies and system enhancements.
Recommend and implement proactively, process improvements based on the industry’s best practices and new Salesforce capabilities or related innovation.
Provide training and support to end users to improve adoption and effective utilization of Salesforce and related applications.
Perform hands-on Salesforce configurations, including fields, page layouts, record types, custom objects, validation rules, and process automation (Flows etc.).
Oversee Salesforce data management, including data cleansing, deduplication, and integrity monitoring
Support & implement commercial digital tools and integration with other systems
Manage digital projects and developments including scope, timelines and resources
Oversee subcontractors’ development work
Document system changes, configurations, and user guides to enhance knowledge sharing and user adoption.