COMMERCIAL CUSTOMER SERVICE REP
FULLER INDUSTRIES INC•Great Bend, KS
1d•$16 - $17•Onsite
About The Position
This position includes daily order processing and customer service, balancing workloads and maintaining efficient operations.
Requirements
- Excellent attention to detail
- Excellent verbal and written communication skills
- Strong computer and typing skills
- Strong organizational skills
- Able to multi-task
- Strong problem solving and negotiation skills
- Ability to show judgment and to work independently
- Competency in MS Office (Word, Excel, Outlook)
- Proficiently read, write, and perform basic math skills
- Must be able to understand ordinary verbal and written instructions
- Must be able to read, write and speak English; bilingual in Spanish is a plus.
- High school diploma or general education degree (GED) preferred; some high school education required.
Responsibilities
- Provide excellent customer service
- Ensure precise and accurate work
- Adhere to customer service policies and procedures
- Learn and maintain a working knowledge of current and new product lines
- Establish good personnel relations with external customers, internal departments, sales staff, and other employees
- Provide guidance and assistance with customers and complex issues
- Handle difficult problems with customers and the company sales force
- Resolve customer complaints, inquiries, claims, billing issues, & shipping details
- Proficiently utilize ERP system
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
