Commercial Credit Underwriting Analyst, Trade Credit Services

The Home Depot • Atlanta, GA

220d

About The Position

The Analyst, Trade Credit Services position is responsible for processes associated with managing and servicing commercial credit customers associated with the Pro Trade Credit program. Managing and establishing credit lines, providing sound receivables management & customer service, and supporting payments & disputes resolution activities are critical to success in this role. The ability to analyze and solve problems associated with information related to customer, sales, and organizational needs is necessary to ensure accurate service levels are met while simultaneously meeting the financial goals of the organization.

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Nice To Haves

• Working knowledge of Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Consumer & Commercial Credit underwriting experience strongly preferred, but not required.
• Experience in Credit Risk Management or related field.
• Strong analytical skills with experience transforming data into actionable information.
• Exhibited ability to work independently.
• General knowledge of retail business, financial services industry, economy, and business trends.
• Manage and respond to requests for credit, processing applications using financial documents to analyze credit.
• Ensures adherence to Credit policy, guidelines, and regulatory requirements.
• Very strong communication skills, both verbal and written.
• Sound decision-making skills.
• Customer service and collections soft skills.
• Able to strategically analyze business problems and opportunities.

Responsibilities

• Develop and maintain accurate collection status records for all accounts.
• Recommend when accounts should be placed with outside agencies or attorneys for collection.
• Resolve customer discrepancies and/or disputes and effect collection of delinquent accounts.
• Recommend plans of action to resolve collection accounts and ensure timely & accurate processing of payments.
• Directly communicate with customers and internal sales associates or leadership related to credit & collection matters verbally and in writing.
• Ability to meet outlined operational goals and objectives associated with the role, and as part of an overall team.
• Perform judgmental underwriting for commercial customers credit needs in a timely, secure, sound, and consistent ability.
• Manage receivables & mitigate potential losses through sound credit management strategies & execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: Bachelor's degree