Commercial Credit Delivery Center Manager
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About The Position
The Commercial Credit Delivery Center Manager at Bank of America is a pivotal role responsible for overseeing a team that manages the client credit relationship throughout the entire credit process. This includes the credit application, deal structuring, approval, pre-close due diligence, document preparation, closing, and ongoing monitoring activities. The manager will interface with business partners to achieve objectives, providing the necessary expertise and consultation to execute the credit process effectively. The role emphasizes operational excellence, ensuring strict adherence to credit policies, procedures, and regulatory requirements, while maintaining high standards of quality, data integrity, and timeliness in all work outputs. In addition to managing the credit process, the Commercial Credit Delivery Center Manager will lead a team of Commercial Credit Analysts located in Charlotte, NC. This managerial position requires a commitment to fostering an inclusive environment, aligning with the company's diversity and inclusion goals. The manager will demonstrate deep process knowledge and operational excellence, focusing on simplicity, data-driven decision-making, and continuous improvement. Effective communication of enterprise decisions and results is crucial, as is the ability to connect team strategies with broader organizational priorities. The role also involves risk management, ensuring that proper controls and a culture of risk discipline are in place. As a people manager and coach, the manager will provide feedback and motivation to enhance team performance. Financial stewardship is another key responsibility, requiring the active management of expenses and budgets in alignment with organizational objectives. The manager will also assess talent and build bench strength across the organization, driving business outcomes by prioritizing and delegating team tasks effectively.
