Commercial Coordinator - Conrad Orlando

Hilton•Orlando, FL

About The Position

EOE/AA/Disabled/Veterans Join us in creating a legacy within a brand you can stay inspired with a team that will become family ! The newest Conrad Hotel in Hilton’s luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Commercial Coordinator , with a heavy focus on Marketing and Catering and will report to the Director of Sales & Marketing! Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. This administrative position is clerical in nature and support-oriented for the Commercial Team, with a focus on Marketing and Special Events. The role provides essential support to the Marketing Management Team, Catering Management Team and Sales Team through a variety of tasks that are critical to driving commercial success.

Requirements

Excellent telephone manner and ability to communicate with clients and all levels of management.
Ability to work effectively under pressure and handle several projects/deadlines.
Strong organizational and self-guided multi-tasking skills.
Eager to learn various disciplines that make up hotel marketing.
Basic knowledge of traditional social media and reputation management channels.
Ability to learn how to navigate CMS platforms.
Able to lift up to 40 pounds.

Nice To Haves

Minimum of 1-year experience as an administrative assistant in a hospitality-driven team environment.
Knowledge of Delphi/Meeting Broker/OPERA systems is preferred.
Sales, Marketing and/or event coordinating experience is a plus.
Proficient in computer skills (including Windows and Microsoft Suite including Word, Power Point, Excel & Outlook) necessary to complete any correspondence such as proposals, letters, and office communications.

Responsibilities

Coordinate and track incoming request deadlines from PR agencies and Corporate Communications by gathering information for public relations opportunities and media leads
Coordinate the process for media and influencer visits, including reservations and on-site experiences
Maintain an updated schedule of media visits and create detailed post-visit recaps
Assist social media agencies with capturing day-to-day social media content beyond professional shoots
Partner with social media agencies to support ongoing content approval and campaign needs
Provide logistical support for photo and video shoots
Client Coordination\: Assist in the planning and execution of all catering events, including corporate meetings, weddings, galas, and private parties.
Event Management\: Coordinate logistical aspects of catering events, including menu selection, room set-up, audiovisual needs, decorations, staffing, and special requests.
Vendor Relations\: Coordinate with external vendors for additional services such as florists, photographers, entertainment, and transportation, ensuring smooth integration into the overall event.
Administrative Support\: Maintain detailed records of event plans, client communications, contracts, and billing. Prepare event proposals, contracts, event resumes, BEOs, final estimates and post-event reports.
Team Collaboration\: Work closely with the sales team, marketing team, banquet staff, kitchen, and other hotel departments to ensure seamless execution of events.
Assist with all office sales efforts, to include responding to general inquiries and client requests.
Coordinate and assist with customer events, sales appointments, site visit preparation and ability to stand-in on behalf of Sales Managers.
Provide main telephone coverage for the sales and catering office.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs