Commercial Collections Representative - Remote

Transworld Systems Inc.•Town of Berlin, NY

18d•$18 - $20•Remote

About The Position

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI (part of TSI family of companies)? Work from home Paid training Team-oriented work environment Growth opportunity Generous bonus opportunity Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Requirements

High School diploma or equivalent
FDCPA knowledge preferred
2 years of 3rd party collections experience
Professional phone etiquette and solid negotiating skills
Positive attitude and strong customer service aptitude
Ability to problem solve and multitask
Willingness to maintain confidentiality
Ability to exchange accurate information effectively over the phone
For Remote Positions: The minimum internet speed requirements for remote work are as follows:
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Speed Test Results: 25 mbps download, 20 mbps upload

Nice To Haves

FDCPA knowledge preferred

Responsibilities

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.