Commercial Cleaning Lead

ServiceMaster By Prime•Dallas, TX

2d•$16 - $19

About The Position

ServiceMaster Clean by Prime is a part of an organization with over 60 years in business. We pride ourselves with providing top notch service to our clients and are a safety driven company where the safety of our workers is priority. We are seeking a dedicated and reliable Commercial Cleaning Lead Field Technician to join our team. This role works in conjunction with the Field Supervisor to maintain high cleaning and service standards across various job sites and demands a hands-on approach, leadership skills, and a dedication to ensuring the success and growth of our business. You will be responsible for maintaining a clean and sanitary environment for clients in and around Dallas, TX. The ideal candidate is flexible, takes pride in their work, is safety conscious, pays attention to detail, and understands the importance of cleanliness in a professional setting. This role plays an important role in helping to maintain business continuity by supporting and filling in for the Field Supervisor. Responsibilities include but are not limited to supporting custodial staff, conducting training sessions, managing inventory, performing inspections, stepping in to fill operational gaps, and working to maintain customer satisfaction.

Requirements

High school diploma or equivalent
3+ years commercial cleaning experience
Strong leadership and interpersonal skills
Proficiency in Microsoft applications
Strong organizational and time-management skills
Ability to handle customer complaints professionally
Commitment to maintaining high-quality standards
Flexibility in working hours to accommodate the demands of the business.
Reliable transportation
Valid driver’s license required.
Availability to work 20-25 hours per week.

Nice To Haves

Previous janitorial or cleaning experience preferred.
Ability to read and follow safety guidelines and use personal protective equipment (PPE).
Strong attention to detail and the ability to work independently.
Excellent time management skills to complete tasks within the allotted time.

Responsibilities

Site Walkthroughs / Inspections: Travel to different job sites to conduct regular inspections, assessing and maintaining cleaning quality standards. Report and/or address customer complaints promptly.
Inventory & Equipment Checks: Perform inventory checks at site accounts and the warehouse to ensure adequate supplies are available, informing Field Supervisor of low stock. Assist with delivery of supplies to designated job sites. Regularly check and maintain all cleaning equipment, reporting missing or broken equipment to the Field Supervisor.
Account Coverage: Maintain assigned cleaning accounts. Fill in and provide support for other cleaning accounts as needed.
Laundry: Regularly visit the laundromat to wash and maintain cleaning cloths and uniforms.
Supervisor Support: Uniforms: Ensure all cleaning staff wear the proper uniform when on-site. Attendance: Monitor attendance and punctuality of the cleaning staff. Training: Support the training of new and existing cleaning staff on proper cleaning procedures, emphasizing best practices, and safety protocols.