Commercial Card & Payments Implementation Manager

Inbank • Englewood, CO

260d • $65,000 - $85,000

About The Position

This position is responsible for onboarding commercial card implementations as well as assisting with complex commercial card service issues. They will be looked upon as a commercial card product expert and expected to assist with updating procedures and acting as an additional point of contact to InBank's credit card processor and network.

Requirements

• High School Diploma or Equivalent.
• 4+ years commercial card payment experience.
• Detail-oriented; decision-making capabilities.
• Proficient with Microsoft Office Suite.
• Demonstrated knowledge of standard banking products and Commercial Card.
• Maintains confidentiality in handling customer and bank information.
• Strong attention to detail and accuracy; professional and courteous communication skills.
• Strong oral and written customer service skills.

Nice To Haves

• Prior experience working with FIS Solutions.
• Prior Experience working with VISA's Solutions.

Responsibilities

• Manage complex credit card implementations and provide expert-level support for credit card services.
• Act as a liaison to various internal departments at the Bank.
• Interface regularly with internal colleagues, external Bank customers and Bank vendors.
• Assist with training other associates on the team.
• Maintain current knowledge and follow all bank financial and security regulations and procedures.
• Maintain and update internal policies and procedures, in collaboration with other stakeholders, as necessary.
• Participate in product meetings and occasionally be responsible for updating key internal reports.
• Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Health savings account.
• Life insurance.
• Paid Time Off: Vacation and sick leave, as well as paid Bank Holidays.
• 401(k): Company match begins with the first contribution and follows the company vesting schedule.
• Access to career training and development opportunities.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED