Commercial Card Client Delivery Manager - Payments - Vice President

JPMorganChase • Jersey City, NJ

2d

About The Position

Are you a strategic thinker who is passionate about delivering solutions to clients? If so, then join the Commercial Card Supplier Experience team and help facilitate and drive supplier adoption and growth across the Commercial Card portfolio. In this role you will collaborate with internal partners and clients to design and deliver supplier‑centric payables strategies driving measurable outcomes. As a Campaign Manager in Commercial Card, you will bring to our clients a deep understanding of our suite of Payables solutions highlighting how they power supplier enablement, adoption and retention. Thru tailored client and supplier strategies, and an understanding of industry trends, you will consult with our clients to create a payable strategy shaping their Supplier Campaign performance. You will partner closely with Commercial Card Sales and Relationship Management teams to consult and flawlessly execute supplier‑centric payables strategies for our clients, driving success, growth and profitability across the Commercial Card portfolio.

Requirements

• 5+ years of experience in credit card industry, financial services or merchant services.
• 5+ years relevant experience with emphasis in sales and relationship management (payments, financial services, product strategy, relationship management, strategy development, change management).
• High comfort level with detailed data.
• Ability to run sophisticated analytics in MS Excel and synthetize the output.
• Demonstrated success in developing consultative relationships with clients and partners.
• Critical thinking ability; understands big picture and details, ties it all together and applies sound, logical reasoning to complex problems; summarizes/speaks to it clearly and concisely.
• Excellent verbal and written communication skills with the ability to present information in differing degrees of detail and form depending on the audience.
• Superior partnership and influencing skills to initiate a recommended course of action to solve a problem or increase efficiency and effectiveness.
• Flexible and adaptable to changing environment; comfortable with leading change management.
• Must demonstrate superior attention to detail with excellent organization skills.
• High level of integrity, energetic, competitive and goal-oriented; highly motivated; outstanding interpersonal, time management and leadership skills.

Nice To Haves

• BA or MBA.
• Background in procurement or payments sector across a range of industries and company size.

Responsibilities

• Develop strategies in partnership with our clients to facilitate and drive success across then supplier recruitment campaign process
• Consult across Commercial Card teams to provide strategic support for new sales and existing client growth opportunities
• Partner with Commercial Card teams and Bank partners to develop client and supplier strategies aimed toward increasing and retaining supplier enablement and revenue.
• Develop short term/long term payables strategies with our clients, and prepare detailed analytics resulting in calls to action.
• Engage with clients to develop materials and internal business cases to promote and champion new payables processes for Virtual Card, Integrated Payables, Virtual Connect Network, and other partnerships.
• Support clients in navigating JP Morgan teams, tools and resources related to Campaign success
• Track realized spend with ongoing strategy refinement as needed.
• Serve as an escalation point for Commercial Card clients’ growth, outreach, and retention of their program and suppliers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level