Commercial Banking Specialist
About The Position
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. They serve customers in locations across the Southeast, Mid-Atlantic and nationwide through extensive digital offerings and a mobile app. The company values integrity, ingenuity, inclusivity, collaboration, and continuous improvement, empowering teammates and fostering diverse perspectives. Teammates have access to Employee Resource Groups. The Commercial Banking Specialist provides administrative support for commercial banking activities to facilitate efficient operations and communication. The position also provides customer service to customers and demonstrates the Ameris Vision, Purpose, Expectations and Values. The role involves performing other projects and duties as assigned.
Requirements
- Computer and Microsoft Office proficiency.
- Thorough knowledge of banking policies, procedures, products and services.
- Able to effectively and persuasively express self, using language and grammar in a professional manner.
- Able to plan, schedule and organize professional schedule to achieve goals within or ahead of established time frames.
- Able to provide a high level of interactive service to others, building relationships and addressing identified needs.
- Demonstrates commitment to quality customer service and ability to meet or exceed service goals.
- Able to analyze and record detailed information.
- Able to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations considering overall risk and short-term and long-term impact.
- 3 or more years of experience as a Commercial Banking Specialist or equivalent position.
- Equivalent education and related training or experience required.
Nice To Haves
- Banking compliance or risk management experience preferred.
- Bachelor’s degree preferred.
Responsibilities
- Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities.
- Maintains electronic records and prepares transactions in Customer Relationship Management software.
- Thoroughly collects customer and prospect financials which may include loan applications, tax returns, income statements, bank statements and other relevant data.
- Monitors reports to identify maturing and delinquent accounts; initiates renewal processes and assists with collections.
- Maintains records and obtains documentation in compliance with internal controls, operational procedures, and risk management policies.
- Drafts letters and agreements.
- Maintains knowledge of banking products, programs, services, and promotions.
- Facilitates loan approval processes; prepares documents for the Officer Loan Committee.
- Provides prompt, professional customer service to customers and prospective customers utilizing proper etiquette in all communications.
- Researches and answers customer inquiries and fulfills service requests.
- Works to understand the root causes of complex customer service issues.
- Identifies and implements resolutions.
- Provides assistance and training to team members.
Benefits
- Medical, Dental and Vision Insurance
- Ameris Bank absorbs a major portion of the cost of healthcare.
- Eligibility for coverage on the first of the month following 30 days of employment
- Life Insurance provided at no additional cost to employees
- Accidental Death & Dismemberment Coverage
- Long-Term Disability Coverage
- Paid Sick and Vacation Leave
- 11 Holidays
- Volunteer/Service Day
- Employee Stock Purchase Plan
- 401(k) Retirement Plan
- Ameris Bank matches 50% of your first 8% of contributions to the plan
- Flexible Spending Accounts
- Health Savings Account
- Health Reimbursement Arrangement
- Supplemental Life & Other Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Legal Insurance
- Employee Assistance Program
- Employee Advocacy Program
- Tickets at Work (Entertainment discounts for Ameris Bank Employees)
- AT&T Employee Discount
- Wellness Discounts for Medical Premiums and Other Rewards
- Employee Referral Incentive
- Education Assistance
- Employee Resource Groups
- Free Interest Checking
- Free Safe Deposit Box
- Free Money Orders, Travelers’ Checks and Cashier Checks
- Discount on Mortgage Origination Fee
- Free Online Banking and Free Unlimited Online Bill Payment
- Employee Banking Perks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
