This position is responsible for review and submission of loan offerings to underwriting and the effective servicing of a designated portfolio. Customers are to be effectively serviced, inquiries responded timely and operational situations resolved promptly and efficiently. In this position, you will: Cursory review and submission of loan offerings; including consistently gathering pertinent loan documentation and financials utilized for underwriting of the transaction Work with the loan officer(s) to draft loan structures for initial review, including pricing models Accurate preparation of Commitment Letters, Contract Letter Agreements, Term Sheets, Loan Narratives Review of Credit approval form including covenants, ensure conditions apply to loan purpose/structure Conduct required due diligence to ensure completeness of the loan offering in accordance with established guidelines Consistently meet loan offering submission deadlines and maintain continuous follow up practices for pending documents Pro-actively seek information from clients and prospects to understand possible changing situations, needs and desired loan structures, communicate information to the loan officer(s) Review documentation for renewals and restructures as approved by the loan officer(s) and/or management Act as liaison with various units to properly service the customer Regularly interact with management companies; provide feedback to the loan officer(s) regarding issues or concerns with loan requests Maintains profiles of priority customers and notify loan officer(s) of major developments; assists with managing customer relationships with new and routine transactional requests Provide support administering day to day credit and loan process, inclusive of department’s tickler review, credit extensions, and customer inquiries Prepare and review loan requests, contact customer and/or loan officer(s) for missing information. Clarify facts and approvals Maintain electronic files and prepare new customer loan files in accordance with established guidelines. Periodically review existing documentation for accuracy and consistency with the loan offering Prepare transmittal letters or ELODs for advances and pay down requests. Review loan’s status on each situation Coordinates with loan officer(s) to keep customer in compliance with financial reporting and covenant requirements Prepare and mail financial statement requests to customers and obtain all necessary financial documentation, financial statements and/or tax returns to maintain files current and update tickler Effectively manage incoming customer inquiries, related to loan status. Conduct loan investigations, researching customer disputes, incorrect billing, non-receipt of statements and late charges Monitor loan maturity dates and prepare loan extension requests Ensure respective databases are accurate and up to date with customer information Compile data and generate management reports as needed
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees