Commercial Banking Representative II

First Interstate Bank • Sheridan, WY

268d

About The Position

The Commercial Banking Representative II functions as a primary contact between commercial banking clients and the Bank, and assists Commercial Relationship Managers with servicing the client, for all loan types including large and complex loan portfolios. Responsible for maintaining and expanding the relationship with clients by providing overall client support services. Works proactively to maximize client satisfaction and encourage expansion of the relationship. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard procedures. Essential duties are performed individually with limited supervision required.

Requirements

• High School Diploma or equivalent required.
• 4-6 years banking experience or equivalent combination of education and experience required.
• Advanced understanding of credit products, bank systems and commercial lending.
• Exhibits a sophisticated understanding of applicable federal regulations, credit policy and bank policies and procedures.
• Ability to work effectively in a fast-paced production environment.
• Strong organizational skills, time management skills and strong attention to detail.
• Strong interpersonal skills including oral and written communication.
• Problem solving skills.
• Proficiency with personal computers and related software packages.

Responsibilities

• Handles day-to-day client calls, client transactions, and client problem resolution.
• Responds to client account inquiries, performs account maintenance and researches/resolves client problems.
• Executes client transactions within delegated authority or applicable department guidelines, escalating to the assigned Relationship Manager any requests outside specified norms.
• Assists in obtaining necessary information to submit loan applications, such as financial statements, tax returns and business documentation.
• Specializes in loan documentation and ensures accuracy in loan documents and legal loan file.
• Prepares and/or reviews client account documents for meetings between the RM and the client.
• Submits complete and accurate requests for documentation in accordance with the loan approval.
• Provides complete packages to Loan Servicing for Boarding/Funding.
• Ensures all documentation is uploaded to Director/Unity Client timely.
• Creates ticklers in Credit Track in accordance with the loan agreement & guaranty requirements.
• Supports commercial relationship managers and group managers with review and certification of legal entity validation.
• Actively ensures compliance with the Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements.
• Maintains working knowledge of all regulatory, legal, and Credit Policy requirements.
• Generates or obtains daily, weekly, monthly, and quarterly reports as assigned.

Benefits

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED