Commercial Banking Client Representative 2
About The Position
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Functions as the primary daily contact between commercial banking customers and U.S. Bank. Maintains and expands the relationship with customers by providing overall customer support services. Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship. Identifies products and services that meet customers needs. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.
Requirements
- High school diploma or equivalent
- Two to four years of experience in financial services industry
Nice To Haves
- Excellent verbal, written, and interpersonal communication skills
- Excellent customer service and problem resolution skills
- Proficient computer skills, especially Microsoft Office applications
- Experience with department-specific systems
- Thorough knowledge of departmental and bank products and services
Responsibilities
- Functions as the primary daily contact between commercial banking customers and U.S. Bank.
- Maintains and expands the relationship with customers by providing overall customer support services.
- Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship.
- Identifies products and services that meet customers needs.
- Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
