Commercial Banking Associate, Lead

Alerus • Phoenix, AZ

1d

About The Position

The Lead Commercial Banking Associate is responsible for leading, training, and
day-to-day management of a team of Commercial Banking Associates. Additionally,
the position supports Bankers by providing pre-closing fulfillment and ongoing
administrative support for commercial lending and deposit relationships. This
role assists with coordinating and reinforcing the sales and client service
efforts of the commercial banking team by managing documentation, due diligence,
and operational workflows to ensure adherence to approved terms and regulatory
requirements. It will be expected to maintain a customer focus and to partner
closely with underwriting, relationship management, loan operations, and
internal experts to deliver a consistent, high-quality client experience while
maintaining a strong focus on accuracy, organization, and service delivery. This
position will be the primary contact for mentorship, training, testing and
escalations for complex transactions.

Requirements

• Bachelor’s degree or equivalent combination of education and/or related experience in the financial industry.
• 7-10 years of experience in a Commercial Lending Support role.
• Thorough knowledge of commercial lending and deposits, bank operations, products, services, and regulatory requirements.
• Capacity to manage and stay organized while working with high volume, time sensitive transactions and portfolios.
• Ability to be flexible, implement continuous change, demonstrate a positive attitude, and motivate team members.
• Excellent decision making and leadership skills.
• High level of commitment to accuracy and detail.
• Effective written and verbal communication skills.

Responsibilities

• Serve as subject matter expert on systems, processes, due diligence and regulations related to commercial lending.
• Oversee day-to-day management for team of Commercial Banking Associates; monitoring team performance, setting expectations, training and coaching.
• Manage commercial loans through commercial loan origination workflow system from application through post-closing and completion.
• Enters complete and accurate loan applications; performs pre-closing and post-closing due diligence, and documentation review.
• Coordinate loan closing with title companies, attorneys, and internal partners; submit requests for loan documentation preparation.
• Works closely with Bankers and clients to obtain required information for submission to underwriting and/or ongoing tickler file monitoring.
• Manage loan closing pipelines and assist with coordinating loan closing timelines and client communications with Bankers.
• Indexes and maintain financial and supporting documentation within Nautilus and other internal systems.
• Responsible for obtaining and maintaining required KYC, CIP, CDD and Beneficial Ownership for commercial loan and deposit clients.
• Assist with opening commercial depository accounts for assigned Bankers, collaborating with Commercial Deposit Specialists, Treasury Management, Private Banking or Retail partners as needed.
• Provide superior customer service and acts as a point person in resolving client issues for assigned Banker portfolios.
• Coordinates with Bankers and enters business overdraft and refund decisions; escalating approvals per credit policy.

Benefits

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees