Commercial Auto/GL Claims Specialist

Amerisure Insurance•Duluth, GA

19d•Hybrid

About The Position

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is currently recruiting for a Commercial GL & Auto Claims Specialist with experience with handling claims that deal with risk transfer, subcontractors, and general contractors. This role will sit hybrid in one of our offices. The ideal candidate will also possess the following skill set. Summary Statement Provides quality investigation and analysis to adjust claims of high complexity/severity, including litigated files, to proper resolution. Promotes the success of the organization through development of relationships with agencies, policyholders and employees. Serves as a relationship contact for assigned agent(s) related to all claims. Essential Tasks/Major Duties Collaborate proactively with agents, policyholders and internal stakeholders on claims of high complexity/severity and provide strategic input on book of business. Investigate losses, identify coverage, evaluate liability and damages, review and analyze documents and legal pleadings independently. Collaborate with counsel to manage litigated claims and leverage past experience to analyze documents and legal pleadings. Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines. Establish and maintain proper reserves for each claim to accurately reflect the financial exposure. Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs. Address contractual indemnifications and/or additional insured coverage issues. Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing. Participate on cross functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary. Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you. Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee’s ability to perform their job duties may result in disciplinary action, up to and including termination. At Amerisure, we understand that providing insurance coverage, servicing claims and offering loss control services is not enough. What sets us apart in the industry is our people. Our employees have remained our greatest strength and give life to the service culture we value so much. We work in a collaborative, cross-functional environment that values the ideas of both our internal and external partners. Customer service is the cornerstone of our business strategy and a promise we deliver on each day. If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you. https://amerisure.com/careers/

Requirements

Bachelor’s degree or equivalent combination of education and experience.
6 years of experience handling general liability and/or bodily injury claims of high level of complexity/severity.
Experience with contractual indemnification and additional insured coverages.
Ability to obtain appropriate state licensing as required.
Proficient computer skills required including Microsoft Office Suite.
Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
Strong analytical skills and attention to detail.
Excellent verbal and written communication skills with the ability to interact with internal and external customers.
Ability to travel overnight up to 10%
Ability to travel daily between locations.

Nice To Haves

AIC or SCLA certification preferred.

Responsibilities

Collaborate proactively with agents, policyholders and internal stakeholders on claims of high complexity/severity and provide strategic input on book of business.
Investigate losses, identify coverage, evaluate liability and damages, review and analyze documents and legal pleadings independently.
Collaborate with counsel to manage litigated claims and leverage past experience to analyze documents and legal pleadings.
Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines.
Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
Address contractual indemnifications and/or additional insured coverage issues.
Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.
Participate on cross functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary.