Commercial Assistant (Emerging Professional)

External • Meridian, ID

20h • $26 - $29 • Hybrid

About The Position

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same. TPG’s success is driven by a culture that values partner ships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing organization that has won too many “Employer of Choice” awards to list? Let’s work together! The Partners Group currently has an outstanding opportunity for an emerging professional to join our Commercial Lines team in Meridian, Idaho as a Commercial Assistant. This role is ideal for someone who is eager to learn the insurance industry, enjoys supporting a collaborative team, and takes pride in delivering accurate, timely work that helps clients feel confident and cared for. How you will make an impact at TPG As a Commercial Lines Assistant, you’ll play a key role in helping our Producers and Account Managers deliver exceptional service to our commercial clients. Your organization, attention to detail, and proactive support will keep policies, endorsements, and documentation moving smoothly - allowing the team to focus on building strong client relationships. This is a foundational role with meaningful exposure to commercial insurance and opportunities to grow your skills over time.

Requirements

• High school diploma or equivalent (bachelor’s degree preferred)
• At least 1 year of experience in an administrative, customer service, insurance, or professional office environment
• Strong written and verbal communication skills with a customer-focused mindset
• Proficiency with Microsoft Office (Outlook, Word, Excel) and the ability to learn new systems quickly
• Excellent attention to detail, organization, and ability to manage multiple priorities
• Ability to work collaboratively, follow established workflows, and meet deadlines

Nice To Haves

• Bachelor’s degree in a business-related or insurance-adjacent field
• Prior exposure to commercial insurance, agency operations, or client service roles
• Experience working with an Agency Management System (AMS) or CRM
• Active Property & Casualty insurance license (or willingness to obtain one within 90 first days)
• Curiosity, initiative, and a genuine interest in building a long-term career in insurance

Responsibilities

• Support Producers and Account Managers with day-to-day servicing of commercial insurance accounts
• Process endorsements, policy documents, invoicing, certificates of insurance, and Auto ID cards accurately and on time
• Monitor renewals and expirations through carrier portals and notify the appropriate team members
• Maintain paperless client files and update information in the Agency Management System (AMS360)
• Respond to client and carrier inquiries, routing questions as needed and following up to resolution
• Assist with administrative tasks such as mail processing, loss run requests, and special projects

Benefits

• Hands-on training and support from experienced professionals
• Exposure to client-facing work and the fundamentals of employee benefits and insurance
• Opportunities to build technical knowledge, professional skills, and long-term career paths within the organization
• A comprehensive benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, a Retirement plan, and employee ownership opportunities
• A collaborative, supportive team environment that values curiosity, reliability, and continuous improvement
• Community involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All-company holiday volunteer day
• And the opportunity to join an award-winning Employer of Choice!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED