Commercial Airframer Quality Manager (Onsite)

Raytheon Technologies • Middletown, CT

110d • $147,000 - $295,000 • Hybrid

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tightknit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? The Product Delivery Center has an exciting opportunity for a Commercial Airframe Quality Manager responsible for international Podding centers and final assembly lines (FAL's) on behalf of P&W NGPF customer programs: Airbus and Embraer. If you aspire to work in a dynamic environment and possess the motivation to convert new ideas into practice, this may the opportunity you're looking for! In this role, you will work with the Airframer Operations Support organization for P&W by serving as a Quality leader for the organization, P&W customers, Engineering, Customer Support, Procurement, IPMT and other functional disciplines while leading a team of internationally located Quality Engineers. You will drive development, maintenance and implementation of standard work dealing with the Podding process, customer acceptance of the propulsion system, engine return process, resolution of quality concerns, identification of DT solutions to streamline and improve operations, and development of committed root cause and corrective actions for identified quality issues.

Requirements

• Bachelors Degree or equivalent experience and minimum 12 years prior relevant experience, or an Advanced Degree in a related field and minimum 10 years experience.
• SAP knowledge required.

Nice To Haves

• Operations Quality knowledge or experience is preferred.

Responsibilities

• Provide quality support and maintain a strong working relationship with the entire airframer operations support team, Collins, engine center team and the P&W quality organization.
• Manage the customer relationship to ensure we provide seamless service.
• Ensure customer satisfaction using formal and informal customer feedback.
• Drive Investigation and analysis of hardware/assembly/document concerns affecting engine quality or delivery issues by reviewing procedures, specifications, instructions, processes, and equipment to ensure compliance.
• Periodically serve as an on-site customer interface for P&W.
• Interface with PDC & MTU for Airbus snag reduction activities.
• Attend Airbus internal meetings to support A220 and A320 PW teams.
• Lead VSL (Vital Statistics Log) team and focus on customer support.
• Lead Engine Return Committee and associated activities for induction at the delivery center.
• Lead a deployed team with a worldwide footprint, developing talent to its fullest potential.

Benefits

• Medical, dental, vision, life insurance
• Short-term disability, long-term disability
• 401(k) match
• Flexible spending accounts
• Flexible work schedules
• Employee assistance program
• Employee Scholar Program
• Parental leave
• Paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree