About The Position

ICF is seeking a Commercial Account Manager, based in the Houston, TX area, to assist in the delivery of commercial energy efficiency programs. The selected candidate will be responsible for managing a pipeline of existing energy efficiency projects and recruiting new participants into the program. The candidate will call on customers and contractors in the utility client's service territory with the goal of increasing energy efficiency projects and participation in utility incentive programs. We place a premium on the ability to work independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction.

Requirements

  • Bachelor's degree (or applicants can substitute one year of related experience for one year of education)
  • 1+ year(s) of energy efficiency, sales and/or outreach experience working with commercial or industrial companies and/or related experience
  • Must have valid driver's license and successfully pass a Motor Vehicle Records (MVR) check
  • Must have reliable vehicle for local travel up to 50% of the time in the Houston Metro area (reimbursement for mileage provided)
  • Superior interpersonal skills and a cooperative attitude
  • Ability to multi-task in a fast-paced environment.
  • Outstanding analytical, writing, and communication skills
  • Sound business ethics, including the protection of proprietary and confidential information
  • Ability to work with all levels of internal staff, as well as outside clients and vendors
  • Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions
  • Proficient with suite of Microsoft Office tools such as Excel, PowerPoint, Outlook, etc.

Nice To Haves

  • Experience with energy efficiency technologies and practices is highly desirable
  • Knowledge of the existing network of distributors, contractors and construction companies serving the Houston, TX area
  • Experience working on successful energy efficiency programs
  • Utility experience and understanding of Demand Side Management (DSM) program implementation
  • Experience with ENERGY STAR, LEED, and other program platforms
  • Experience performing energy audits and energy savings calculations
  • Experience using a CRM such as Salesforce highly preferred

Responsibilities

  • Recruit program participants (non-residential eligible customers), account management, developing and implementing sales strategies, preparing and delivering persuasive presentations, relationship building activities.
  • Provide technical assistance and guidance on energy efficient technologies and practices to companies participating in utility-sponsored programs.
  • Ensure projects in assigned territory are up to date in program tracking system by communicating with customer and contractors on project status and expected completion dates
  • Presentations and trainings to local stakeholder groups, contractors, and customers
  • Work as part of a team ensuring that the evaluation, implementation and verification of energy efficiency projects are successfully executed in all non-residential markets.
  • Provide an array of contractor support and assistance services
  • Conduct surveys and inspections of energy efficiency projects to verify equipment installation and operation.
  • Perform quality assurance reviews of submitted projects for approval

Benefits

  • Flexible workplace arrangements, work-life balance
  • Donation matching, volunteer opportunities
  • Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
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