Commercial Account Executive

JAMES A SCOTT & SON INC • Richmond, VA

22h • Onsite

About The Position

With more than 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. They offer property & casualty, employee benefits, captive insurance, and surety bonds solutions, as well as personal risk services. As an employee-owned company, Scott Insurance is one of the largest independent agencies in the Southeast and has Captive Insurance operations in Grand Cayman and Vermont. They have been recognized as a Best Practices Agency for 25 years and consistently ranked among the top 30 agencies in the country. Scott Insurance has nine offices across North Carolina, South Carolina, Tennessee, and Virginia. The company fosters a strong, team-centric culture, provides excellent benefits, and retirement programs, with employee ownership creating unique opportunities. They are driven by an entrepreneurial spirit to deliver world-class service to primarily mid-market clients. This opening is for a Commercial Account Executive in their Richmond, VA office. The Commercial Account Executive acts as a trusted risk advisor, partnering with a Commercial Producer to advise, advocate for, and coach clients on various risk management strategies, including the placement of appropriate insurance products.

Requirements

• Four-year college degree or equivalent combination of education and work experience
• Property & Casualty license or the ability to obtain within 90 days is required
• Significant commercial insurance experience (including large accounts), with complex coverage structures, loss sensitive or other alternative risk financing models
• Flexible, supportive attitude of service for clients and internal team members; able to adapt/adjust roles & responsibilities to Producer’s discretion
• Outward / client facing experience directly participating in strategic sales, with or without producer presence, comfortable working with client leadership team
• Exceptional relationship building skills and the ability to work well with our client’s executives, including CFOs, CEOs and HR Directors
• Ability to advise/support and coordinate with internal service team: managing timelines and establishing expectations, reviewing work product for accuracy, and assisting in the technical and service development of team members
• Ability to successfully manage projects
• Strong analytical and strategic problem-solving skills
• Extraordinary written and verbal communication skills; ability to research, understand, and articulate complex coverage, risk management or risk financing concepts both to clients and internal team members
• Excellent understanding of insurance carrier underwriting philosophies
• Outstanding presentation skills, both in conjunction with your production team and on your own
• Superior organizational skills, ability to handle multiple tasks and effectively prioritize
• Advanced Word, Excel and PowerPoint skills, plus the ability to embrace new technologies for both client and internal service enhancements
• Ability to travel to client/prospect locations as needed

Nice To Haves

• CPCU, CISR, CIC and/or CRM designations preferred

Responsibilities

• Assist Producer in all aspects of servicing existing clients and maintaining relationships with key decision makers
• Advise/support and coordinate with internal service team: managing timelines and establishing expectations, and reviewing work product for accuracy
• Assist in the technical and service development of team members (coverage, technology, creation of proposals & other presentations, communications, etc)
• Develop and maintain excellent relationships with insurance carrier underwriters and representatives to effectively oversee and negotiate the new and renewal marketing process
• Analyze carrier underwriting methodologies, validate carrier recommendations, and advise client regarding carrier projections
• Develop and manage strategic project plans for each client’s renewals
• Advise clients regarding program structure and risk control opportunities (contracts/risk transfer, etc)
• Negotiate program renewals on behalf of client to attain best outcomes
• Identify risks faced by clients and develop strategies to address those risks, including application of current insurance or additional coverage, with consideration to client’s risk tolerance and operational needs.
• Effectively articulate complex risk or coverage topics with clients in a manner that will be understandable and resonate with their needs
• Identify, research and resolve complex risk management, coverage or service concerns
• Understand and communicate client service expectations
• Create and present complex custom client proposals
• Participate in sales and service meetings with clients and marketing meetings with Account Managers to secure new business and maintain renewal business
• Work with Account Managers to develop strategy and timeline to ensure efficient and effective client outcomes
• Coordinate/communicate with Scott Risk Performance team as needed to support client
• Lead due diligence processes for client transactions
• Other duties as assigned.

Benefits

• excellent benefits
• retirement programs
• Employee ownership opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior