COMMERCIAL ACCOUNT EXECUTIVE II

First Western Bank & Trust•Minot, ND

1d•Onsite

About The Position

The Insurance Commercial Account Executive is responsible for the retention and service of an assigned book of Small Business Commercial Lines accounts. This role involves managing client relationships on a day-to-day basis, acting as a trusted advisor, and ensuring smooth renewals with timely delivery of coverage needs to clients.

Requirements

High School Diploma or GED Required
Minimum 2 years commercial insurance experience
Property & Casualty license required
Demonstrated knowledge of commercial underwriting and coverage
Knowledge of carrier rating systems
Able to grow and maintain strong long-term customer relationships (Building Relationships)
Excellent written and verbal communication skills to clearly convey information to diverse audiences (Communication)
Able to understand customer needs and promote the value of the bank’s products and services (Customer Focus)
Able to complete assigned work thoroughly and accurately (Detail Oriented)
Can navigate difficult situations with empathy and understanding, fostering positive relationships (Emotional Intelligence)
Can communicate and interact with others in a way that promotes mutual respect and trust (Interpersonal Skills)
Proven ability to work collaboratively in a team environment to achieve common goals (Teamwork)
Open to new ideas, seeks opportunities to expand knowledge and skills, actively participates in training programs, and seeks feedback to enhance performance (Willingness to Learn)
Skilled in Microsoft Office (Publisher, Power Point, Word, Excel, Outlook), and social media platforms (Technology)

Responsibilities

Manage the day-to-day needs of an assigned book of small business accounts, including policy changes, invoicing and coverage review
Write and deliver insurance and bond products
Obtain all information needed for rating and issuance of proposals
Maintain appropriate coverage for business clients by identifying any gaps and offering solutions
Provide prompt, accurate feedback to client inquiries
Understand clients’ operations and provide coverage advice and solutions for changing needs
Facilitate the renewal process by gathering information, securing renewals, and providing terms to the clients in advance of the effective date
Make sales in accordance with agency goals and direction
Marketing to include online rating and/or completing and submitting applications
Build strong, positive working relationships with clients, carriers and co-workers
Contribute to the agency’s growth through cross-selling and upselling within the existing book of business
Follow established workflows and maintain accurate records

Benefits

Comprehensive health benefits and programs, which may include insurance for medical, vision, dental, and more
401k with company match
Company contribution to Health Savings Account
Banking benefits
Short-term disability
Life and long-term disability
Bonding leave
Holidays
Sick leave
Vacation