About The Position

Grafana Labs is looking for a Commercial Account Executive who will be responsible for prospecting and closing new business across the West Coast Region of the US. You will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. Ideally, you come from a technical background and have sold technical products before.

Requirements

  • 3+ Years of Experience in Infrastructure Technology Sales
  • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
  • Energetic, upbeat, entrepreneurial, tenacious team player
  • Excellent communicator in all channels (in person, online, in writing)
  • Able to form strong working relationships both in person and virtually
  • Adaptable with demonstrable experience in high velocity technology companies
  • Experience using Salesforce
  • Located in CA or Denver

Nice To Haves

  • Familiarity with open source technology is a significant advantage
  • Experience using Command of the Message and MEDD(P)ICC is ideal

Responsibilities

  • Meet and exceed individual quarterly and annual sales goals
  • Outbound prospecting into net-new customers
  • Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
  • Cultivate sales through outbound prospecting and inbound leads
  • Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
  • Become an expert in managing your sales pipeline in Salesforce
  • Manage quote creation, order processing, and day-to-day customer requests

Benefits

  • 100% Remote, Global Culture
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment
  • Transparent Communication – Expect open decision-making and regular company-wide updates
  • Innovation-Driven – Autonomy and support to ship great work and try new things
  • Open Source Roots – Built on community-driven values that shape how we work
  • Empowered Teams – High trust, low ego culture that values outcomes over optics
  • Career Growth Pathways – Defined opportunities to grow and develop your career
  • Approachable Leadership – Transparent execs who are involved, visible, and human
  • In-Person onboarding
  • Global annual leave policy of 30 days per annum
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