Command Center Operator

Seminole Gaming•Tampa, FL

6d•Onsite

About The Position

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities This position is responsible for manning the Command Center or Podium as assigned to dispatch security personnel, receive incoming calls, and maintain required log books.

Requirements

High School Diploma or equivalent is required and a minimum of one (1) year of related experience preferred, or the equivalent combination of education and experience
Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License
Valid Motor Vehicle License with good driving record
Must be able to complete standard company forms and reports

Responsibilities

Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees and the company
Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex
Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
Prepares detailed incident reports in a clear and precise manner
Operates and monitors the fire alarm and security CCTV systems
Maintains accurate security incident logs
Operates and monitors all holdup alarm systems
Implements notification process in emergency situations i.e., fire, bomb threat, weather emergencies, etc
Assists in the coordination of emergency situations
Other duties as assigned