Part-Time Command Center Operator

Legends•Houston, TX

48d•Onsite

About The Position

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Part-Time Command Center Operator at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome ("The" Astrodome), and NRG Arena. We are seeking a unique Part-Time Command Center Operator to join our Security team. Under general supervision, the Command Center Operator is responsible for the surveillance of all security and television monitors on the facility and surrounding grounds, monitoring all access control systems and the dispatching of response personnel. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to.

Requirements

Engage in decisions related to camera (CCTV) operation and investigation in a prompt and decisive manner during crisis situations.
Work independently, exercising judgment and initiative.
Maintain an effective working relationship with clients, employees, contract security, public safety officials, patrons, and others encountered in the course of employment.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Maintain and handle confidential information.
At least one (1) year related experience and/or training required.
Good written, verbal and computer skills.
Ability to organize, prioritize, and direct contract security according to tenant requests and deadlines.
Ability to work effectively under pressure during major/on-going events.
The ability to remain focused and produce accurate results with first responders and/or investigators standing by.
Remain flexible and adjust to situations as they occur.
Work in a fast-paced environment.
Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.
Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word and PowerPoint, CCTV and Security Systems.
Be licensed to operate a motor vehicle in the United States.
Possess any appropriate licenses as required by the State.

Responsibilities

Monitor all surveillance and access control equipment contained by the facility.
Investigate/Dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations.
Establish and maintain effective working relationships with all entities who maintain business offices on facility.
Maintain records and compile reports for management on an as needed basis.
Work irregular schedule to ensure command center camera operator coverage for all events and day-to-day activities scheduled in the facility, as required.
May perform other duties as assigned.

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