Command Center Attendant

ABMCharleston, SC
16d

About The Position

The Command Center Attendant maintains the efficient flow of traffic within the parking garage using a computer-operated control panel to open and close entrance and exit lanes as assigned by the manager. ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Requirements

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required.
  • No experience required and on the job training provided.

Nice To Haves

  • One (1) year of prior multi-line reception experience or dispatching experience preferred

Responsibilities

  • Answer customer calls, which are initiated by the "help" button on pay machines and will assist customers or attendants with needs related to entrance and exit protocol.
  • Provide daily activity reports to the manager and will perform other tasks as assigned by the manager.
  • Answering customer and client inquiries via phone, entrance or exit lanes
  • Providing excellent customer service to attendants and parking customers
  • Resolving customer complaints
  • Operating parking control panel as appropriate times
  • Maintaining consistent communication with parking management and coworkers
  • General computer use

Benefits

  • ABM offers a comprehensive benefits package.
  • For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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