Command Center Attendant

ABM • Charleston, SC

16d

About The Position

The Command Center Attendant maintains the efficient flow of traffic within the parking garage using a computer-operated control panel to open and close entrance and exit lanes as assigned by the manager. ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Requirements

• Must be 18 years of age or older
• No high school diploma, GED or college degree required.
• No experience required and on the job training provided.

Nice To Haves

• One (1) year of prior multi-line reception experience or dispatching experience preferred

Responsibilities

• Answer customer calls, which are initiated by the "help" button on pay machines and will assist customers or attendants with needs related to entrance and exit protocol.
• Provide daily activity reports to the manager and will perform other tasks as assigned by the manager.
• Answering customer and client inquiries via phone, entrance or exit lanes
• Providing excellent customer service to attendants and parking customers
• Resolving customer complaints
• Operating parking control panel as appropriate times
• Maintaining consistent communication with parking management and coworkers
• General computer use

Benefits

• ABM offers a comprehensive benefits package.
• For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees