This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available.
Meet and greet storage buy customers.
Manage the storage buy pick-up process with the company’s car topper program.
Demonstrate knowledge and comply with the company’s phone answering standard operating procedures (SOP).
Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so.
Obtain the required customer information on all storage buy pick-ups.
Deliver customer storage buy orders in POS.
Comply with the company’s safety standard operating procedures for lifting practices.
Be an expert in all product knowledge and assist customers with product questions and selections.
Clean and stock products according to Floor & Décor’s brand standards.
Act and work in a manner that is consistent with the company’s core roles.
1 year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
Excellent communication skills (verbal and written).
Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
Strong computer skills and internet project coordination experience.
Must be a self-starter and work well in a fast-paced environment.
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)